How SMS Commerce Works:Turn Texts Into Sales

Transform your SMS marketing into a powerful sales channel. Learn how TxtCommerce enables instant customer checkout via text messages, creating the ultimate conversational commerce experience.

Why SMS Commerce Outperforms Traditional Marketing

SMS marketing delivers unmatched engagement and conversion rates

98% Open Rate

SMS messages have the highest open rate of any marketing channel

45% Click Rate

SMS campaigns generate significantly higher engagement than email

36x ROI

SMS marketing delivers exceptional return on investment

25% Conversion

Convert more customers with instant SMS checkout

The Complete SMS Commerce Process

From customer import to completed sales - here's exactly how TxtCommerce transforms SMS marketing into a revenue-generating sales channel.

Step 1

Import Your Customers

Upload your customer database via CSV or integrate with your existing e-commerce platform. Build targeted customer segments for personalized campaigns.

  • CSV import with phone number validation
  • E-commerce platform integrations (Shopify, WooCommerce)
  • Customer segmentation and tagging
  • GDPR-compliant contact management

Import Your Customers

Step 1 of 5 in the SMS Commerce process

Step 2

Create SMS Campaigns

Design compelling SMS campaigns with product offers, discounts, and call-to-actions. Our AI helps optimize message content for maximum conversion.

  • AI-powered message optimization
  • Product image integration (MMS)
  • Personalized discount codes
  • A/B testing for message variants

Create SMS Campaigns

Step 2 of 5 in the SMS Commerce process

Step 3

Send & Engage Customers

Launch targeted SMS campaigns to specific customer segments. Track delivery, opens, and initial engagement in real-time analytics.

  • Scheduled campaign delivery
  • Real-time delivery tracking
  • Customer engagement metrics
  • Automated follow-up sequences

Send & Engage Customers

Step 3 of 5 in the SMS Commerce process

Step 4

Instant Checkout via SMS

Customers reply to purchase directly via text. Our system processes payments instantly using their saved payment methods - no app downloads required.

  • One-text purchase completion
  • Saved payment method processing
  • Secure payment via Stripe integration
  • Automatic order confirmation

Instant Checkout via SMS

Step 4 of 5 in the SMS Commerce process

Step 5

Track Performance & Scale

Monitor campaign performance, customer lifetime value, and ROI. Use insights to optimize future campaigns and grow your SMS commerce revenue.

  • Real-time campaign analytics
  • Customer lifetime value tracking
  • ROI and conversion rate analysis
  • Revenue attribution reporting

Track Performance & Scale

Step 5 of 5 in the SMS Commerce process

Ready to Transform Your SMS Marketing into Sales?

Join thousands of businesses using TxtCommerce to convert SMS marketing into revenue. Start your free trial today and see the difference conversational commerce can make.